Refund Policy

Last updated: 2026. Applies to the purchase of the Pro License of OpenClean Studio Pro.

✓ 14-day money-back guarantee
This policy complements our Terms of Service and expands on the refund guarantee advertised on the product page. It does not replace professional legal advice.

1. What the guarantee covers

If you purchase the Pro License of OpenClean Studio Pro and, for any reason, are not satisfied, you have 14 calendar days from the date of purchase to request a full refund, with no need to justify the reason or answer any questionnaire.

2. How to request a refund

1

Email us at soporte@openclean.pro stating that you'd like to request a refund, within 14 days of your purchase.

2

Include the email address or order number used for your Gumroad purchase, so we can locate it.

3

We'll confirm your request and process the refund through Gumroad, our payment processor, back to the same payment method you used to purchase.

3. Processing time

Once your request is confirmed, the refund is processed through Gumroad and typically appears in your payment method within 5 to 10 business days, depending on your bank or card issuer.

4. Effect on your license

Once the refund is processed, the license key associated with the purchase is deactivated and no longer grants access to the Pro features of the app. The free Demo version remains available with no time restriction.

5. Fair use

This guarantee is designed to let you try the product with confidence. We reserve the right to manually review requests that show a pattern indicative of guarantee abuse (for example, repeated purchase-and-refund cycles on the same key), without affecting legitimate, good-faith requests.

6. Contact

For any question about this policy, write to us at soporte@openclean.pro.